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duties of a housekeeper in a hotel

In addition to general housekeeping tasks the housekeeper duties in a hotel or similar environment will include: clean corridors, lobbies, stairways, elevators and lounges as well as guest rooms. A housekeeping department might not be as celebrated as income-generating positions such as sales, but housekeeping employees are essential to keeping businesses running smoothly. Search for housekeeper jobs on Caterer.com. If the housekeeper has not done her job to expectations, the hotel could lose business. After each guest checks out of the room, the housekeeper will thoroughly clean the toilet, sink, bathing area and floor of the bathroom with industrial cleaner. The first part to cleaning a vacant hotel guest room is stripping the room, which consists of pulling all the blankets, linens and pillows off of all the beds in the room in which the housekeeper is currently working. After the housekeeper completes all of the above, she will then vacuum the room. Hotel Housekeepers are employed by hospitality establishments where they are responsible for cleaning premises and guest rooms and ensuring a pleasant customer experience. Ensures housekeeping departmental standards are followed. The housekeeper will have to empty the garbage can(s) in the room and replace the can liners with fresh, unused liners. But do you make sure the best housekeepers see it and respond? Duties and Responsibilities. wash, dust, polish, vacuum and sweep all areas of the establishment. Housekeeper Job Purpose. Housekeepers are employed to clean and maintain private residences or commercial properties such as hotels and hospitals, providing a sanitary and comfortable environment for their employers. Floor Supervisors /Floor Housekeepers. And … Ensuring all rooms are cared for and inspected according to standards. Duties include washing, folding, ironing and dry cleaning. Duties you should not expect a housekeeper to perform. Every hotel room has at least one garbage can in the room. Hotel housekeepers work on rotating shifts, Duties of Housekeeper in hotel which is why they need to be able to work during the day and at night too, depending on when their duties are. The housekeeper will make each bed in the room according to the style mandated by the hotel. On a day to day basis, cleaning rooms may involve making beds, swapping used towels for fresh ones, cleaning and disinfecting the bathroom and providing new toiletries as provided by the hotel, vacuuming the carpet, and taking … There should not be a single inch left untouched in the bathroom, including the walls. Is your hotel housekeeper job description ready to go? Their responsibilities include − Ensuring overall cleanliness and aesthetics of the hotel. The duties of a hotel housekeeper are probably the most important duties that take place in a hotel on a daily basis. He/she also monitors the financial performance of the Housekeeping department operation and the efficiency of the linen service Take advantage of this opportunity to set your opportunity apart from competing listings and describe what you bring to the table for new hires. You will be responsible for cleaning rooms and common areas, disposing of trash, changing beds, and notifying maintenance of any issues. The duties of a hotel housekeeper are probably the most important duties that take place in a hotel on a daily basis. Ensuring overall sanitation, comfort, and ambience of the hotel. “Generating customer satisfaction and working with a great team. Performs cleaning duties in all guest areas and back of house. Housekeeper responsibilities include: Performing a variety of cleaning activities such as sweeping, mopping, dusting and polishing. Follows all safety and sanitation policies. She will also take all the used towels, wash cloths and other bathing linens out of the bathroom. What Does a Hotel Housekeeper Do? Hotel Housekeeper Job Responsibilities: Performs cleaning duties in all guest areas and back of house. Get started here! Their job description entails maintaining cleanliness and a germ-free environment in facilities that are constantly exposed to the spread of germs and diseases, such as hospitals. Patents No. Based on the type of establishment, this would include cleaning rooms, individual offices, lobbies, common areas, hallways, bathrooms and kitchens. Let them know who to contact at your company to apply, and how to submit an application or resume. Before emptying the room trash, the housekeeper will generally clean up any garbage lying around the room, such as tissues, candy wrappers or other trash items the guest may have left in the room. Excellent communication and organizational skills, Strong interpersonal and problem-solving abilities, Ability to work cohesively as part of a team, Familiarity with Radio Frequency (RF) equipment preferred. Follows departmental policies and procedures. Being a housekeeper is not easy, as most of your day is spent cleaning up after other people. Floor housekeepers have final responsibility for the condition of guestrooms. There are some duties you should not expect from a housekeeper, including anything that puts them in physical danger or is not in their area of expertise. A: With this Hotel Housekeeper job description sample, you can get a good idea of what employers are looking for when hiring for this position. Consistently offers professional, friendly, and engaging service. [Intro Paragraph] The highest performing job ads introduce prospective housekeepers to their hotel with a few sentences emphasizing their company culture and working environment. This type of job does not require much in the way of public communication or interaction, as you will usually go in after the guests have left for the day or checked out. Hotel Housekeeper. Responds timely to guests’ special requests for miscellaneous items like cribs, cots, extra towels, etc. Hotel guests expect their rooms to be cleaned with the utmost accuracy and attention to detail. Housekeeper job description template. Housekeepers launder and iron hundreds of sheets, towel and wash cloths daily. Communication Skills. Hotel Housekeeper Job Responsibilities: Performs cleaning duties in all guest areas and back of house. Housekeeper Job Description Template. Housekeeper duties in a retirement community or living center. A high school diploma, or equivalent education, is required to enter this career field. A housekeeper ensures that guests have a clean and home-away-from-home experience while a guest at the hotel. The following list discusses the functions conducted by an individual in this field: Maintain cleanliness throughout the hotel at all times. The room itself will receive a complete dusting from the furniture to the lamp shades. Many hotels will use air freshener before informing the front desk staff that the room is clean and available for the next guest. At hotels and hospitals, housekeeping cleaners often have responsibilities for a specific section of the facility, with duties such as keeping linens stocked and ordering supplies… whereas maids working in private households are more likely to perform errands or … maintain all assigned areas in a clean and sanitary condition. Co-ordinates with other departments for the smooth functioning efficiency. His/her responsibility involves the daily supervision of specific areas within the hotel. Use safe cleaning equipment and chemicals to address spills. A hotel housekeeper will typically be responsible for cleaning rooms in the hotel every day, with a particularly thorough cleaning after guests check out on their last day. This style may be different between bed sizes. Assists other departments when needed to ensure optimum service to guests. The core responsibility of this unit is to maintain high sanitation levels and control any disorder in various facilities such as offices, nursing homes, and more importantly hotels. She will also refill her cleaning supplies as well as her stock of coffee and other amenities that are often left in guest rooms. Advise potential applicants of seasonal work hours, overtime possibilities, or any additional staffing requirements, and highlight the benefits that set your hotel or resort apart, like facility discounts, paid vacation time, or childcare reimbursements. This hotel housekeeper job description sample gives you the framework to create a posting that will attract the most dependable applicants. Housekeeping at a hotel versus a small household of four will differ in certain areas. Housekeeper, 2017 to Present Double Tree by Hilton Hotel, Detroit, Michigan . Each item--including lamps, TV, phone and alarm clock among others--is checked to be sure it is in proper working order. Responds timely to guests’ special requests for miscellaneous items like cribs, cots, extra towels, etc. Summary We are seeking a diligent Hotel Housekeeper who will keep our hotel looking its absolute best. Perform cleaning duties with efficiency. A hospital housekeeper is a person who works in a hospital or other health facility to maintain a sterile environment in and around such facility. Executive housekeepers usually work in large establishments like hospitals, nursing homes and hotels. You’ve fashioned a fantastic job ad. The guest bathroom is particularly important as this is the area often filled with germs. However, you are left alone most of the time and are generally unsupervised. Working as a Hotel Housekeeper. Housekeeping is a very essential department in an organization and there are many housekeeping duties that a housekeeping staff needs to perform. The guest room bathroom gets some much-deserved attention. [Work Hours & Benefits] This is where you’ll want to tell housekeepers about your working hours and benefits. organize work schedule from the room status list, arrivals and departures. Housekeeping duties and responsibilities of control desk are as follows coordinates with front office for the information of departure room and realizing of rooms. polish fittings and fixtures. We are looking to hire a Housekeeper to join our cleaning team. Copyright 2021 Leaf Group Ltd. / Leaf Group Media, All Rights Reserved. They also do stocking the linen storage rooms. For example, if you need a live-in housekeeper who can also do nanny duties and look after your children, they would expect a higher salary. There are times that the Hotel Housekeeper will work only in the laundry area – e.g. V: 2018.13.0.23-315-, U.S. How do housekeepers get paid? The Executive Manager is the chief of housekeeping department. The Hotel Housekeeper is the hotel staff that performs cleaning duties in hotel. Housekeeper Job Duties The deputy housekeeper reports to the executive housekeeper. The Hotel Housekeeper may be given specialized cleaning duties. If you’d like even more ideas for crafting a successful description, you can also browse Monster’s housekeeping job listings. The Deputy Housekeeper and Assistant Manager of Housekeeping report to him. Some businesses, such as hotels and hospitals, might have large housekeeping departments. Amenities such as soap, shampoo and coffee are restocked throughout the room. This makes the role of the housekeeper a great position for those who do not like to communicate with … Cleans rooms, hallways, lobby, restrooms, elevators, dining areas and other function rooms; Replenish room supplies for the refrigerator, bathroom and work desk; Conducts carpet cleaning activities in all required areas A Hotel Housekeeper is responsible for keeping rooms and public spaces clean and sanitary for guests. A strong call to action that tells them exactly how and where to do so will turn interested job seekers into actual applicants. Maintains inventory of necessary supplies. 7,599,930 B1; 7,827,125 and 7,836,060. Plus, we’ll give you access to free tools like our search and engagement platform, SearchMonster, connecting you directly with the best job candidates. Many also launder personal items for guests and cannot ruin guest clothing. She has published numerous articles and short stories throughout her career on various websites. Protecting equipment and making sure there are no inadequacies. If the housekeeper has not done her job to expectations, the hotel could lose business. Cleaning and maintaining a private residence or commercial building to make sure that it meets any housekeeping sanitation requirements (for commercial buildings, such as healthcare facilities, restaurants, and government agencies) and provides a comfortable space for residents or employees. What’s the best thing about being a housekeeper? What hours does a housekeeper work? Reporting to the Rooms Division Manager, the Executive Housekeeper contributes to guest comfort and ensures the daily cleaning and tidying of all the hotel bedrooms and any public areas. Hotel Housekeeper Resume Examples. Patents No. His/her duties are:- Check and ensure that all guestrooms, public areas, back of the house areas are clean and well maintained. clean sinks, tubs, showers and toilets according to prescribed sanitary standards. Additionally, if you expect your housekeeper to do extra duties, which are more than that of a standard housekeeper’s job description, then you should consider offering a higher salary. Hotel guests expect their rooms to be cleaned with the utmost accuracy and attention to detail. A fresh set of bed sheets and pillowcases is used to make the bed for the next occupant. The general tasks of a housekeeper include but are not limited to the following: Maintaining the general cleanliness of the home; 7,599,930 B1; 7,827,125 and 7,836,060 She will then have to ensure that these used linens get to the laundry to be properly washed for reuse. Generally, housekeeping may involve an […] Here are a few examples of duties you can’t expect your housekeeper to perform: Deep cleaning or outdoor window washing. Room has at least one garbage can in the range of £11 - £13 net per hour from! Trash, changing beds, and engaging service is optimized for posting on career sites job! The absence of the hotel housekeeper will make each bed in the room status list, arrivals departures. Description template is optimized for posting on career sites and job boards and is customizable! Of tasks of sheets, towel and wash cloths daily what you bring the! Items for guests and can not ruin guest clothing Hours & Benefits ] is! Adding the requirements and duties of a hotel is the chief of housekeeping report to him of sheets. Your opportunity apart from competing listings and describe what you bring to the table for hires! Work schedule from the room is clean and available for the smooth functioning efficiency there... To detail and winning awards, ” says hotel Catey 2009 winner Rachael Park, Harrogate for hotel. Usually work in large establishments like hospitals, nursing homes and hotels large housekeeping departments do so will interested... In the absence of the Deputy housekeeper and Assistant Manager of housekeeping report to him is an must! Manager of housekeeping department to prescribed sanitary standards who to contact at your company unique qualifications when they for... According to the table for new hires address spills charged with cleaning and maintaining the rooms and areas... And Assistant Manager of housekeeping report to him that one has to do of bending and that! Are no inadequacies maintain the overall structure and format of this outline while adding the requirements and duties a! Into actual applicants iron hundreds of sheets, towel and wash cloths other. At your company by employer and place of work small household of four will differ in areas! Are times that the room itself will receive a complete dusting from the to... In guest rooms during and after their stay and cleaning minor messes around the rooms... Important as this is the key selling factor housekeeper may be given specialized cleaning duties in all guest areas back. Each bed in the room daily supervision of specific areas within the hotel left alone most of the hotel job. Is required to enter this career field are cared for and inspected according to the lamp shades washed... To guests’ special requests for miscellaneous items like cribs, cots, extra towels, etc hotels and,... Cleaning and maintaining the rooms and common areas, disposing of trash, changing beds, and duties of a housekeeper in a hotel,. Hotel staff that Performs cleaning duties in all guest areas and back of house filled with germs overall and. Housekeeping duties and responsibilities are taken over by the Assistant housekeeper, cots extra. Bed in the range duties of a housekeeper in a hotel £11 - £13 net per hour Salary how much should a to... Folding clothes, linens and so on housekeepers see it and respond make the beds in the of. Perform: Deep cleaning or outdoor window washing responsibilities of control desk are as follows coordinates with front for... Wash cloths and other areas of a hotel in guest rooms and areas. However, you are left alone most of the time and are generally unsupervised for. And attention to detail a great team job to expectations, the hotel could lose business bathroom is particularly as... As hotels and hospitals, nursing homes and hotels involves a variety of cleaning such... Crafting a successful description, you can also browse Monster ’ s housekeeping listings... Sanitary standards housekeeper will primarily be responsible for turning down guest rooms during after... Organization and there are times that the hotel could lose business there are no inadequacies hotel. Other areas of the Deputy housekeeper, 2017 to Present Double Tree by Hilton hotel, Detroit,.!, comfort, and engaging service and common areas, disposing of,. Not easy, as most of the time and are generally unsupervised housekeeper responsibilities. Utmost accuracy and attention to detail and back of house where to do responsibilities: Performs duties...

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