You’ll automatically earn a day pass after paying for two trips in a day. Follow the prompts. — at participating retailers such as Fred Meyer, New Seasons and Safeway. New hires or people leaving your organization will require minimal time to activate or deactivate. At this time, we’re not charging organizations for Hop cards on Universal, Annual or Monthly pass programs, or shipping fees, but will in the future. We recently launched the first virtual transit Hop card that’s only available in Android Pay. There is no need to tap when riders exit a transit vehicle. To change administrator details, contact your Transportation Options coordinator. Personal funds can be added by registering the card on the customer website or at a retail location. 1. It has been designed to simplify your sightseeing experience, saving you both time and money by removing the hassle of carrying around spare change and queuing up to buy attraction tickets. However, Hop cards are designed to last 10 years and greatly reduce paper in the system. You don’t need the security code to register a participant Hop card. You also can wait as late as the 10th of the current month to add a Monthly Pass for the remainder of that month. To replace the card and transfer passes onto a new one, simply click on the participant’s name, then on the left-hand side of the page, select Replace. 1 Week Pass. Do they start at a certain point (like the grayline main offices) or can we board the tour at any of the stops? Monthly/Annual Pass Program: you can order Hop cards directly through the site. The account will show it has a Monthly Pass, but it won’t be active until the beginning of the following month. Because Hop cards and Hop Single-Use tickets have an electronic chip, they can’t be recycled. An institutional participant can load stored dollar value on their own through the consumer website at MyHopCard.com or through one of our hundreds of Hop retail outlets. The Hop mobile app is designed for account management only for the general public. If you mostly order TriMet passes, call 503-962-7670 or email employerprograms@trimet.org. How does the Hop on Hop off bus work? After paying for two trips in a day, you’ll earn a day pass and the rest of your rides are free until the next day. Annual / Universal Pass Program: you can initiate the replacement yourself on the Hop website by selecting the lost card, marking it as Lost/Stolen, and then clicking Replace. Where can I get a Hop card? These tickets must be tapped on the green Hop reader before boarding, including if you transfer to a different train or bus. How does The London Pass® work. Other trains require a compulsory reservation which sometimes costs a mere €3-€4.50, sometimes a pricier €10, sometimes up to €25. Once you’ve paid the equivalent of a month pass in a calendar month — typically $100 for TriMet Adult riders or $28 for Youth and Honored Citizens — the rest of your rides are free until the next month. However, Day Passes do not expire. Answer 1 of 4: What is the frequency of these buses? From 1-4 weeks. The majority of the 100+ attractions don’t require any pre-booking, you can simply turn up, scan your pass and head straight inside. Cards without a name printed on it: Click on the participant’s name, then on the left-hand side of the page, select Replace. Pass Prices. For organizations, replacement cards are free at this time, which also includes shipping. You can easily link your Hop-On Hop-Off pass to any of our adventure, sailing or festival trips. I’m just visiting the Portland area. The employer program is designed to load electronic passes and not stored dollar value. For Annual and Universal accounts, a new Hop card must be printed. If a lost or stolen card is recovered, it can be unblocked and used again by your organization as long as you didn’t remove the card from the system. Do I need a Hop card? That means you’ll never pay more than the price of a day pass in one day, or the price of a month pass in one month. These passes expire at the end of the month, or if on an Annual Pass, the end of the yearly term. We’ll let organizations know well in advance when their organization will transition. This process is detailed in the Universal Pass Program Guide. As an administrator, you may only load passes onto the cards through the institutional website. If the card is not blocked and simply removed from your participant list, the former participant could then either add their own money onto the card or use the card with another employer on a Monthly Pass program. For questions about C-TRAN Hop passes, call 360-695-0123 or email HopFastpassPrograms@c-tran.org. A pass for an individual double-decker tour gives you access to just that tour, but if you purchase our All City Pass NYC, a two-, three-, or five-day tour package, you’ll also get a Liberty Cruise, a two-hour bike rental (with purchase), and admission to the Museum of the City of New York. These tickets include an electronic chip that must be tapped on a Hop reader. We don’t offer refunds on Hop tickets, so you should only buy the tickets you need. Choose to replace the card with the same customer name. After the first day of usage, the Pass must be used in the following consecutive days. The Paris Pass comes in 2, 3*, 4 and 6 day durations to suit all kinds of trips, from short weekend city breaks, to longer vacations. There's no need to pay at the gate, all the attractions on your Pass are included – You can visit each attraction just once. In fact, the opposite is true. We’ll provide you with an Excel file where you would submit your participant list to us, and then we will start the process of getting your cards printed and shipped. Enter in the new card number and the name and any passes on the card will automatically transfer to the new Hop card. After you tap your Hop card or phone on a Hop reader, you can transfer to any service of the same or lower price, free of charge, within 2½ hours. The hop count refers to the number of intermediate devices through which data must pass between source and destination.. However, a participant can add money with their transit debit card via the general public’s myhopcard.com website. Your Paris Pass is activated the first time you scan it through at an attraction and is valid to use for consecutive days of your pass duration – 2, … Hop tickets don’t offer lost-fare protection and aren’t reloadable. Yes, personal funds can be loaded onto a participant-issued Hop card. Yes. It’s possible, but we don’t recommend it. Breeze through ticket inspections Your Eurail Pass is your ticket. Most of the work is done up front. Once you set up your participants with passes, it’s designed to be an automated system, although you’ll have to add products onto every participant’s account before the start of each month, or if on an Annual or Universal pass, every year. Or 2. An organization can add anyone’s personal Hop card to their institutional Monthly account. When a person taps, the Hop reader also indicates whether the tap was accepted and displays other important information for the rider such as when their pass expires. So if you buy the pass for 10 days you can use the bus for 10 days too! $399. If a person begins use of a Day Pass at the end of a service day, they would not get the most value out of Hop. New York at Night and Best of Manhattan Double Decker Tour is available for one time use. If your participants need C-TRAN Express passes, please email HopFastpassPrograms@c-tran.org or call 360-695-0123. The pass works on 24-hour, 48-hour, 72-hour and 120-hour durations from first activation, so it’s the perfect option for a range of holidays, whether it’s a … The employer program also allows transfer of fare if a participant leaves. Why must people still tap if they already have an employer pass on their Hop card? Card WITH a name printed on it: Click on the participant’s name, then on the left-hand side of the page, select Replace. We don’t offer refunds on Hop cards or the passes loaded onto them, so you should buy only the passes you need. You could choose to reimburse the participant if they use a contactless bank card as their form of payment, but it falls outside of the institutional program. Then select the lost or stolen card and click Change Status, then click Lost or Stolen. Typically, these hop on hop off bus tours consists of a closed loop circuit or a set of predetermined routes that a fleet of tour buses continually run at fixed time intervals along the designated route. The term hop on hop off bus tour comes from being able to hop off at any stop along the route and hop on in the same fashion. The Cape Town Pass is your all-in-one ticket to over 45 top attractions, tours and special offers. When will they switch to Hop? With Hop, instead of buying passes in advance you earn them as you go. If someone has a Universal or Annual pass, which has a person’s name printed on it, the Hop card should be returned to the organization, reported “Lost or Stolen” and then removed by you from your Hop Institutional account. How does reloading a plastic Hop card work? One key benefit is that Hop offers lost-card protection, which you don’t get with Universal stickers, or Annual or Monthly paper passes. Visiting your first attraction activates your pass. As long as you receive the card back, you don’t have to remove it — you can let someone else in your organization use the Hop card (and any fares that may be already on it) by simply editing the name from the website. Check out our Institutional Guide to Hop Fastpass to learn more. When you add passes onto a participant’s Hop card, think of it as adding a transit pass product, just like the current Monthly or Annual paper passes. Can I have one mailed to me? If they do that, their account will reflect a specific dollar balance. Start Planning Now. This new Hop card will have the person’s pass and history on it, and be automatically updated in your institutional account. All you have to do is ride! Passes are valid for a calendar month. As an institutional program member, your Hop accounts only have electronic pass products, not stored dollar value on the cards like how the consumer website works. $299. TriMet and C-TRAN don’t accept personal checks. After you receive your cards, it can take about 15-20 minutes to set up all of your participants on Hop as well as ensure your shipping and payment information is accurate. How does an Interrail pass work? For the Annual or Universal pass programs, Hop cards already will be assigned and personalized for participants. Do I need a smartphone or internet to use Hop? The requirement to tap at a Hop reader every time when boarding a bus or train establishes a simple, clear and consistent expectation for all riders. You can find Hop on Hop off buses more and more in popular cities. The OMNIA Rome and Vatican Pass is valid for three consecutive days and is the key to your sightseeing adventure. With the Day Pass, you have free access to the Uptown and Downtown Hop-on Hop-off bus tours for the duration of your Pass. If you transfer to a higher-priced service, you’ll be charged the difference. Hop cards are activated for transit use only after passes are added onto them. Card without a name printed on it: Go to your profile and click on Manage Cards. See the short trips other passengers have created. Your Eurail Pass lets you hop on and off most trains as you please instead of buying individual tickets. Go to MyTrip and start your journey. For details of the route, stopping points and days of operation for Big Bus, please bigbustours.com and for Golden Tours, please visit goldentours.com A 1-day hop-on, hop-off bus tour is one of the most immersive ways to discover London. Simply present your Pass at each attraction for entry. When we launched Hop in July 2017, we designed the consumer version of the website as a pay-as-you-go system. If you don’t have a spare card on hand, the TriMet Customer Support Center at Pioneer Courthouse Square also will perform in-person card replacements for defective or broken cards (not lost cards) for members of our institutional programs. Here are the steps to get the most out of your passport. You could also order Hop tickets — Single-Use Day Passes or 2½ Hour tickets — directly from the Hop website that are priced accordingly for Youth, Honored Citizens or Adults. © 2020 TriMet • Terms of Use and Privacy Policy. Day Passes can be added at any time and do not expire like Monthly Passes. Follow the prompts. Yes, you do need to add passes to every card that needs a transit pass for the next month. The old Hop card will be deactivated. We recommend avoiding Internet Explorer or Microsoft Edge — we’re working to make these browsers more compatible with the Hop website. Follow the prompts. No, removing a Hop card from your account does not deactivate the card. For help with navigating the Hop institutional website, contact a member of the Transportation Options team or email employerprograms@trimet.org. You will be able to use the same Hop website, but have a different log-in for the Express passes. Simply choose the duration (1, 2, 3, 6 or 10 days) of your credits package, download the pass to your phone and scan at the gate to enter. No. It is not required. Locate the green and black Hop Fastpass reader card reader. However, if the card holder ever needs Hop customer service, they will need to provide this number for security purposes. With Hop, instead of buying passes in advance you earn them as you go. Cards WITH a name printed on them:  Click on the participant’s name, then on the left-hand side of the page, select Replace. This simple system means users can visit their chosen attractions* at ease, without the hassle of queuing to buy tickets. Once you purchase your Hop Passport the next step is to go out and get stamps. Go to your profile and click on Manage Cards. Contact your Transportation Options Account Representative. As soon as we receive your participant list, we will begin the transition process. Organizations can pay for Hop with ACH, electronic funds transfer (EFT) or business check. After paying for two trips in a day, you’ll earn a day pass and the rest of your rides are free until the next day. The pass will become activated upon first use at an attraction. The new card will fully replace the Lost/Stolen card. 1 Month Pass. Already booked? After you set up your company’s participants, you can select which cards you add month or day passes to on a monthly basis. The Hop app helps people who don’t belong to an institutional program to load fares onto their Hop cards, manage their profile or plan their trip. Simply scan your pass and head inside! Because of the ongoing cost of manufacturing Hop cards, we’ll charge for replacements in the future. For smaller organizations, credit or debit card payments are allowed, but please check with your Transportation Options team. Enter in the new card number and the name and any passes on the card will automatically transfer to the new Hop card. Universal Pass Program: you will send your Transportation Options coordinator a spreadsheet with the employee names on it, and the coordinator will ensure a Hop card printed with your organization and employee first and last name will get mailed to you. No, there is no expiration of unused Day Passes. This order will go to the TriMet Customer Support Center, which will print a new Hop card for your participant and mail it to you. Single Use tickets are physical one-way (2½ hour) or Day tickets. Yes, Honored Citizen transit riders still must carry an ID card if asked by an operator or fare inspector for proof of eligibility for a reduced fare. In which order you will be visiting the attractions included in the Pass is up to you. If they qualify as an Honored Citizen (age 65 and over/people with a disability) or Youth (age 7-17), you can order cards for these riders, and they would pay the discounted amount for a Monthly Pass). Open payments are designed for the general public and not for participants in the institutional program. This order will go to the TriMet Customer Support Center, which will print a new Hop card for your participant and mail it to you. Go to a featured brewery/taproom in your Hop Passport. This means for the employer program there is no fare capping. How do the hop-on hop-off bus tours work with the DAY Pass? For example, if you add both passes onto a participant’s account, the Hop reader will accept the Day Pass first before the 2½-Hour fare. The customer may separately load money onto the card and carry a balance if they so desire. The Purchase order field is optional for you to fill out for your own records. Google Chrome and Mozilla Firefox work best with the Hop Institutional website. Auckland Transport 3,317 views. We recommend your organization purchases extra tickets to have on hand in the event a participant is without fare. During the interim period between when the card was reported lost and the time the new one arrives in the mail, the customer may need to use Hop Single Use tickets. For C-TRAN passes, call 360-695-0123 or email HopFastpassPrograms@c-tran.org, and we’ll help you decide. Monthly / Annual Pass Program: after you sign a contract, it typically takes 5 to 7 business days to receive administrative privileges on the Hop website, which allows you to order Hop cards, manage your account and upload participants. As another option, they will ship a replacement card with any passes that were on the previous card in 1-2 business days. All you have to do is ride! Get your Hop Card for $3 at a participating retail store (Safeway, Fred Meyer, Plaid Pantry, New Seasons) 2. You can’t automate your Hop order mostly because organizations have variable transit needs and participants that change every month. Check out our overview to what is a Hop on - Hop Off bus tour in NZ. 2 Week Pass. You can then add a shipping address and additional contact information. The Hop Institutional website allows you to purchase electronic Day Passes and add them onto participants’ Hop cards. With another non-personalized Hop card of the same type (e.g. The beertender will stamp your passport to mark it redeemed. And you only pay for the rides you actually take. Another difference with the employer program is you can easily manage multiple participants from the website. Riders must tap every time they board a vehicle to demonstrate proof of payment, and so Hop can electronically manage valid fares and transfer privileges. How does the OMNIA Rome and Vatican Pass work? So everyone gets the savings of a pass, without the upfront cost or commitment. 1:17. The passes come in 1, 2, 3, and 5 day durations and work on a consecutive calendar day basis after first activation, so it’s best practice to start using your pass first thing in the morning to make full use of each day. You can go on these tours for up to 72 hours (within the validity period of your Pass). Yes, they have to tap every time they ride as it will be their proof of fare. Monthly / Annual Pass Program: after you sign a contract, it typically takes 5 to 7 business days to receive administrative privileges on the Hop website, which allows you to order Hop cards, manage your account and upload participants. The new card must not have any passes or stored dollar value on it in order for the replacement process to work. I believe tickets can be bought online or from any of the vendors. Activate it before you go, then fill in all your details before you board each train. The Brooklyn Hop-on Hop-off Tour is available for 1 day use only. These may be purchased through the Institutional website and will be shipped to your designated shipping address. Please wait for the cards to arrive before you assign the unique card numbers to each of your participants either through the website one-by-one, or by using the bulk assignment feature. Another option is buying 2½-Hour or Day Passes, also called “Hop tickets,” on the website that we’ll ship to you. The Hop card doesn't exactly save boarding time compared with my paper pass. Your pass will then be valid for 60 days after activation or until you've used all of your credits–one attraction equals one credit. Transit debit cards can’t be used with Hop employer website. The old Hop card will be deactivated. Once you receive your Hop cards in the mail, you’ll be able to assign them to your participants and add transit passes onto the cards. To report any technical issues on the institutional website, please use our feedback form. Because the card is personalized, it can’t be transferred to another person. Scanning a Hop card on a bus seems to a second or so -- … You need to collect the hop-on, hop-off bus ticket at a ticket collection spot or bus stop (there are about a dozen places) using your London Pass and it DOES activate your pass if you haven’t started using it. It’s not intended for participants in an institutional program. You'll also get to skip many ticket lines with your Pass, and you may need to reserve some tours and experiences in advance. With a virtual Hop card you can pay Adult, Honored Citizen or … Download the Hop app to add a virtual Hop card to your phone’s wallet. The list of attractions covered by the New York City Explorer Pass includes many of New York’s must-sees and dos, making it a great pass for those visiting for the first time.The pass, however, also includes many behind-the-scenes tours and experiences that make it a great option for repeat visitors as well. As long as it has a Visa, Mastercard, Discover or American Express logo on it, your participant can use it as a payment method for Hop just like any other debit or credit card. Are traditional paper tickets and passes going away? Hop fares. Every time you pay your fare, your tap goes toward a day pass or month pass. You can choose Adult, Honored Citizen or Youth fares. The validity of the pass starts with the first use and ends at midnight of the last valid day. Bus Riders Unite take aim at TriMet’s Hop FastPass - Duration: 2:21. ... You can just hop on some trains spontaneously, sit where you like and show your pass to the conductor when he comes round. What if I get a pass from work or school? In light of COVID-19 and to ensure the safety of its passengers, our hop-on, hop-off bus companies are operating greatly reduced services. However, the participant can’t use these forms of payment to buy a Hop card — or add money You manage your organization’s account on the Hop Institutional website. You can unblock the Hop card, which would allow passes to be added back onto the card. With the Pass, you are entitled to take part on Gray Line CitySightSeeing Tours (around Uptown, Downtown, Brooklyn, and the Bronx). You’ll have to wait for the cards to be shipped to you before you can assign the unique card numbers to each participant. The ticket machines at MAX and WES stations sell 2½-hour and 1-day Hop tickets. Monthly Pass Program: you can replace these yourself on the Hop website by selecting the lost card, marking it as Lost/Stolen, and then clicking Replace. To deactivate, you have to report it Lost or Stolen, which automatically “blocks” it from further use. What’s the difference between a Hop card and a Hop ticket? How do fare inspectors check fares with Hop? When using Hop a current Annual, Universal or Monthly pass (and Day Pass or 2½-Hour) will take precedence over the personal funds on the account when someone taps a Hop reader. This is because many of our riders don’t have the option of pre-tax benefits or subsidized transit through their organizations, or can’t pay the entire cost of a $100 Monthly Pass up front. The Stockholm Pass works through a scan and QR code system and will become activated the first time of use at an attraction. Short Trips. You'll need to use the Hop Fastpass reader every time you board a bus, train, or streetcar in the Hop system. 2:21. First, check your Hop employer account online on the Hop Institutional website to ensure your business billing address is accurate. You can protect your passes if they are lost or stolen on the Hop Institutional website. Choose to replace the card with the same customer name. However, if someone does not need their pass one month, you can simply not load a pass onto their card. This new Hop card will have the person’s pass and history on it, and be automatically updated in your institutional account. Fare enforcement personnel could issue a citation for not tapping. Beginning on the 11th day of the month, you can add Monthly Passes onto a participant’s account for the following month. Riders must tap every time they board a vehicle to demonstrate proof of payment, and so Hop can electronically manage valid fares and transfer privileges. Yes, we are no longer mailing paper passes to organizations, and we are transitioning all organizations away from stickers in 2019. Jerome in training - Duration: 1:17. How does the Cape Town Pass work? In wired computer networking, including the Internet, a hop occurs when a packet is passed from one network segment to the next. 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