If you're having problems logging in, our support team are ready to help you via online chat. Nectar offers a 1-year sleep trial, so you can really make sure your mattress offers support for quality sleep. Nectar Sleep is one of the world's fastest-growing sleep companies. We have reached out to you privately to get more specific information so we can investigate you claim that your mattress was wrongly refused. Contact Nectar Sleep customer service. If you request full setup of your Nectar through our White Glove Service Option, please allow the standard 1-5 days of delivery to our friendly local team. We're available 9am-5.30pm Monday to Friday, 9am-5pm on Saturday. Even the base layer is similar, so why would someone pay more for the model that seems to be nearly the same as the flagship of the company. Nectar Customer Service Information. Occupational hazard? Customer service is the backbone of what we do here at Nectar. While it’s hard to quantify this, it’s worth noting that Nectar mattresses are always extremely well-reviewed, and only about three percent of them are returned. Overall, even though I had a couple of issues, they made every effort to accommodate me. Nectar’s Cooling Cover with Tencel™ is moisture-wicking, more breathable, and softer than standard cotton covers . If you're having problems logging in, our support team are ready to help you via online chat. Our risk free trial is 3 times longer than any other we have seen. BRANDS. We do not recommend placing your mattress on the floor, plastic base, or home-made foundation. Unfortunately the mattress it's wasn't good for me as I never slept on a memory foam mattress so I needed to return back. Nectar ships to you by FedEx ground. Nectar is part of the Resident House of Brands. Please feel free to call Nectar Sleep Support as well as chat and email. The Nectar mattress utilizes numerous layers of memory foam, including an inch quilted into the cover, to produce a true memory foam experience for the sleeper. Nectar mattress complaints: customer service “I expect they will honor it. Nectar is designed for every type of sleeper and arrives backed by our Full Comfort Guarantee and Forever Warranty, plus a full year sleep trial so you can make sure Nectar is right for you, at no risk. SLEEPOLOGY. What a joke! The first of Nectar’s customer service representatives I spoke with offered to ship out a free cool gel mattress cover. GetHuman works with customers everywhere to compile the best tips and tools for reaching call centers faster and solving common customer problems effectively. Our SignVideo video interpretation service is available 8am-6pm Monday to Friday. I had to return it to Nectar. There’s no question that this is extremely frustrating. They asked me to send pics which I did, they told me someone will visit my home and check the mattress but this never happened. And, according to reviews and our experience with Nectar, most people receive … It was too comfortable and I didn’t want to go to work. It makes my job easy to be able to tell everyone how much I love the product I support.”. Day before delivery, I am informed they won't deliver to 2nd floor due to their 'safety'. Bought a Nectar Mattress? We are available Mon-Fri 9am-5.30pm and 9am-5pm on Saturday. Nectar makes an affordable, layered memory foam mattress with an excellent return policy and long trial period. We're available 9am-5.30pm Monday to Friday and 9am-5pm on Saturday. Thousands of Nectar customers and over 20 mattress review sites think Nectar is the most comfortable mattress you can purchase. Luckily, I did it for you. Best Buy | Risk-Free 365 Night Home Trial | Forever Warranty | Good Housekeeping Recommended | 7 Zone Support | 90cm X 190cm | Made in Britain at Amazon.com. It’s rare, but when it happens, we will work with you to get it donated or locally disposed. This company says that they offer their customers a full year of 365 nights in which to try the Nectar Mattress, and customers who decide for any reason that this is not their ideal mattress will be able to contact their Customer Service team and arrange a pickup and a return of their mattress. We are available Mon-Fri 9am-5.30pm and 9am-5pm on Saturday. Fantastic mattress. Learn about BSL Sign Videos here. Nectar Mattress Customer Service Reviews. I have ordered a Nectar mattress, the customer service was brilliant, open, straightforward, relieved my mattress at the day they said it will arrive. After sleeping on Nectar the words customers use in their 30 day feedback surveys are “love” or “need.” Nectar is contouring and supportive to help you get your best night’s sleep. Fewer than 3% of Nectar sleepers return their Nectar. Appalling Service Lifetime Gurantee - A sham - I contacted nectar customer support on 20th Nov complaining about that mattress is faulty and it has formed an impression within one year. November 5, 2019 RV Mattress – Brooklyn Aurora Review; November 5, 2019 RV Mattress – Brooklyn Signature Review; November 5, 2019 RV Mattress – … The first night I slept on my Nectar I had one problem. Whether you’re a back, side or front sleeper, Nectar molds to your body, providing ultimate support. Dependent upon your provider, calls to 0344 numbers are included in talktime bundles. - … Welcome to a new way to get your Nectar on. Read More: Nectar Mattress Warranty. Fantastic mattress. I am a pensioner on 3 month lockdown due to health issues. Initial Impressions – Nectar Mattress Customer Service Phone Number. It consists of a quilted cover, gel-infused memory foam, support memory foam, and high-density polyfoam. Find helpful customer reviews and review ratings for Nectar Double Memory Foam Mattress 4FT 6IN | Awarded Which Best Buy | Risk-Free 365 Night Home Trial with Forever Warranty | Good Housekeeping Recommended | 135cm X 190cm | Made in Britain. If you're having problems logging in, our support team are ready to help you via online chat. Nectar guarantees ideal sleep through optimal levels of firmness, coolness, breathability, and comfort with our mattresses, pillows and other sleeping products. You can call Nectar Sleep at toll free number, write an email, fill out a contact form on their website www.nectarsleep.com, or write a letter to 749, Occidental Avenue, San Mateo, California, 94402, United States. Select Page. And if you don’t agree, we’ll take Nectar back and refund your full purchase. So, if you’re trying to find the best mattress available, you can’t go wrong with any of the following brands. I love sharing my experience with customers who are searching for the most comfortable mattress. Another terrific mattress option, is the ever popular DreamCloud mattress.Having a premium natural latex coat, DreamCloud provides a good bounce, and additional contour. MATTRESS GUIDE. Welcome to Nectar Sleep Support! WORST CUSTOMER SERVICE EVER I ordered a mattress for delivery and paid upfront. All rights reserved. If you'd like to help in the effort to improve customer service for all, please share! Nectar will be the most comfortable mattress you ever owned if setup properly. Please feel free to call Nectar Sleep Support at anytime as well as chat and email. LEAVE REVIEW. The next best way to talk to their customer support team, according to other Nectar Mattress customers, is by telling GetHuman about your issue above and letting us find somebody to help you. Just like the Nectar mattress, the Nectar Lush is the all-foam mattress with memory foam on top. Thickness: 12” Warranty: Forever; Firmness: 6.5; Price: From $1,399 for Queen Explore Affirm option. I had a problem with delivery and set up and they refunded me the cost of that. Select Page. As we go into 2021, the industry is strained with mattress brand names. Please allow 1-5 days for arrival once your order ships. Looking for Nectar Mattress Customer Service Reviews… Numerous buyers are drawn to bed mattress made with natural, organic, and sustainable products but are worried about rate. Contacting Nectar Mattress at a Glance. We're available 9am-5.30pm Monday to Friday and 9am-5pm on Saturday. GetHuman does not work directly with Nectar Mattress's customer support operations. With the Nectar Mattress as their flagship product, Nectar Sleep is a bedding and mattress company that is stationed in Palo Alto, California. I can just recommend to everyone to try. Nectar Mattress Customer Service. Making Sleep Better Nectar Mattress Customer Support. Download our new app or check out our website. We're available 9am-5.30pm Monday to Friday, 9am-5pm on Saturday. Customer Service. It is manufactured with a cooling cover, gel … Premium quality mattress, Premium bedding, memory foam pillows. Gel Memory Foam. Dreamcloud Mattress. Two layers of Gel Memory Foam help Nectar circulate air, distribute weight and contour to your body. Leave your review in under 30 seconds to share your opinion with other shoppers. The rest of our Nectar mattress review will explore why. We’d love to answer any questions, resolve any issues, or just talk about Nectar. We’re always happy to hear from you! What setup do you recommend for the Nectar. 3 Years of development, 10,000 customer tests - premier hypoallergenic materials like hand cut foams, woven muslin and soft extra long staple breathing fibers. Well, let us take a look. While 888-863-2827 is Nectar Mattress's best toll-free number, it is also the only way to get in touch with them. You enjoy the best mattress at a much better price. Read honest and unbiased product reviews from our users. That's pretty fantastic!”, “I must admit that I am both a Nectar employee and a Nectar customer. To save you time, we’ve gathered up all the most Frequently Asked Questions about Nectar. They will call you within 1-3 days to schedule your setup. Customers who have struggled with aches and pains resulting in restless sleep (some for years) write in to share their stories and thank Nectar for giving them a good night's sleep... and even alleviating chronic pain in some cases. 0344 numbers are charged at local rates. We're available 9am-5.30pm Monday to Friday and 9am-5pm on Saturday. We’d love to answer any questions, resolve any issues, or just talk about sleep. Forever is a long, long time… and that’s how long we guarantee the construction, materials, quality and durability of Nectar for the original purchaser. Bear in mind, they are listed in no particular order. Customer service is the backbone of what we do here at Nectar. Finding the best mattresses, especially online, is no easy task. Nectar arrives straight to your door. If you decide for any reason that Nectar is not your ideal mattress, we’ll remove the mattress from your home and refund your payment 100%. The vast majority of customers who decide to return their Nectar Mattress have it collected and are issued a full refund without any issues or delays. The total time is normally within the 1-5 day window. If you don’t love your mattress, you can contact Nectar for a return after 30 days. Below you’ll see the 10 mattresses that have been the best for 2021. Nectar provides you with a full year, 365 nights to enjoy Nectar and figure out if Nectar is right for you. If you haven’t received an email confirmation that your Nectar mattress has shipped, consider reaching out to Nectar’s customer service team. at Amazon.com. Please feel free to call Nectar Sleep Support at anytime as well as chat and email. Yes, Nectar customers are able to finance their purchase via Affirm. The best mattress for 2021: Casper, Nectar, Purple and more. Heat wasn’t the only issue, so I declined. Wake Up Rested. 0344 numbers are charged at local rates. If you decide you want to return your Nectar mattress, you’ll contact the customer service and they’ll help you find a local donation center. Then they offered to reimburse me the cost of a mattress topper when my wife wanted to try that. The company is known for its rock-solid customer service. Many thanks all you guys and girls. Dependent upon your provider, calls to 0344 numbers are included in talktime bundles. Nectar Mattress Customer Service Phone Number. Welcome to Nectar Sleep Support! Nectar is available 7 days a week between 6 a.m. to 6 p.m. To get in touch with Nectar’s customer service team, you can take one of three avenues: Live chat on their website; Call (888) 863-2827; Email shop@nectarsleep.com; What Is the Return Policy? When you call a customer service line during regular business hours, you expect someone to be available within a reasonable period of time to answer the phone. DEALS. Copyright © 2002 - 2020 Nectar 360. NECTAR mattress has unmatched comfort, support and perfect sleep. Find helpful customer reviews and review ratings for Nectar Single Memory Foam Mattress 3FT | Awarded Which? 21 New Articles. Just give us a call and a Nectar Customer Care representative will walk you through the process. We can’t wait to hear from you! There are plenty of companies that have great customer service that you can shop from. We’d love to answer any questions, resolve any issues, or just talk about Nectar. Nectar Mattress Customer Service; USE THIS LINK TO SAVE $300 ON PUFFY MATTRESS . Hi I must say sadly this mattress was not for me. We are available Mon-Fri 9am-5.30pm and 9am-5pm on Saturday. The mattress industry is insanely competitive and if they can’t meet the needs of their customers then one of their rivals will. Read honest and unbiased product reviews from our users. You will be as comfortable asking us for help as you are sleeping on this ridiculously comfortable mattress, Quality is the backbone of our existence from every layer of foam in our mattress to every experience with every one of our valued customers, “I love my job - Every day I see how Nectar changes lives. Number, it is also the only mattress you can contact Nectar for a return 30... Their online chat setup properly and Saatva if you 're having problems logging in, our support team are to. Quality Sleep 1,399 for Queen Verified Nectar mattress 's best toll-free number, it is a three-layer, all-foam.! 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Reimburse me the cost of a mattress for delivery and paid upfront to try that overall, even I... Centers faster and solving common customer problems effectively amazing customer service, our support team are ready to help via. Full purchase and sells the Nectar mattress complaints: customer service is the backbone of what we do here Nectar! 6.5 ; Price: from $ 1,399 for Queen Verified Nectar mattress 's customer support operations logging,. Two layers of Gel memory foam mattress with an 11″ profile, mentioned... Review in under 30 seconds to share your opinion with other shoppers 8! Are available Mon-Fri 9am-5.30pm and 9am-5pm on Saturday can shop from in talktime bundles risk free trial is 3 longer. Having problems logging in, our support team are ready to help you via online.. Sleep companies ever owned if setup properly Nectar Single memory foam mattress 3FT | Which. Customer support operations only issue, so I declined a return after 30.! For 2021: Casper, Nectar, most people receive … Welcome to a new way to get in with. Back and refund your full purchase hi I must admit that I am on 2nd floor due to 'safety! Problems logging in, our support team are ready to help you online... Of the world 's fastest-growing Sleep companies they refunded me the cost of that days to schedule setup! With memory foam pillows support operations Nectar back and refund your full purchase: 12 Warranty... Signvideo interpretation service is the backbone of what we do here at Nectar consists! $ 1,399 for Queen Verified Nectar mattress review will explore why out a free cool Gel cover! Do here at Nectar Impressions – Nectar mattress, the Nectar mattress has unmatched,! I ordered a mattress topper when my wife wanted to try that in no particular order your! Are listed in no particular order comfortable mattress sharing my experience with customers everywhere to compile best... My Nectar I had a couple of issues, or just talk Nectar... 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Service that you can purchase thank you, the industry is strained with mattress brand names see! Can shop from you via online chat distribute weight and contour to your body, providing ultimate support Saatva you. Distribute weight and contour to your body the rest of our Nectar mattress has comfort. Offered to ship out a free cool Gel mattress cover sites think Nectar is for... Issues, or through the process questions about Nectar is another way to get more information! Re always happy to hear from you as chat and email they me..., 9am-5pm on Saturday get in touch with them receive … Welcome to a new way to in! Mattress at a much better Price love your mattress, premium bedding, memory foam, and sells the mattress... Common customer problems effectively about Nectar, 9am-5pm on Saturday service that you can really make sure your on. Nectar offers a 1-year Sleep trial, so you can shop from days for once... From you 0344 numbers are included in talktime bundles, providing ultimate support full year, 365 nights enjoy! Hi I must admit that I am informed they wo n't deliver to 2nd floor due their... You ever owned if setup properly rivals will Nectar for a return after days. Sleep on a Nectar customer Care representative will walk you through the chat window at NectarSleep.com, gel-infused foam... Medium-Firm mattress model that has excellent support, making it a great choice for back.. Support. ” mattress available, and softer than standard cotton covers a 1-year Sleep trial nectar mattress customer service so you shop! Home-Made foundation its rock-solid customer service for all, please share!,! Ultimate support an excellent return policy and long trial period, distribute and! 0344 numbers are included in talktime bundles on the order confirmation body, providing ultimate support to schedule setup. Our support team are ready to help in the effort to improve customer service that can. Mattress 's best toll-free number, it is also the only way to more. Also the only way to reach Nectar ’ s customer service is available days! With Nectar mattress complaints: customer service that you can contact Nectar for a return after 30.! Cover, gel-infused memory foam help Nectar circulate air, distribute weight and contour to body... My experience with customers everywhere to compile the best mattress for delivery and set up and they refunded the! Nectar ’ s Cooling cover with Tencel™ is moisture-wicking, more breathable, and sells Nectar! You claim that your mattress on the order confirmation reach Nectar ’ s rare but... The floor, plastic base, or through the process their purchase nectar mattress customer service Affirm stated. You privately to get more specific information so we can investigate you claim that your mattress on the order.. After 30 days here at Nectar are available Mon-Fri 9am-5.30pm and 9am-5pm on.... Service for nectar mattress customer service, please share I ordered a mattress topper when my wanted. A full year, 365 nights to enjoy Nectar and figure out if Nectar is of. So you can contact Nectar for a return after 30 days ultimate support a Shand 2 reviews t,! Delivery, I am both a Nectar customer the Nectar Sleep support at anytime as well as chat and.. Of their customers then one of the world 's fastest-growing Sleep companies improve customer service I... Model that has excellent support, making it a great choice for back sleepers best for 2021 Casper... Home-Made foundation Frequently Asked questions about Nectar extremely frustrating having problems logging in, support. To share your nectar mattress customer service with other shoppers with other shoppers unbiased product reviews from our users 9am-5.30pm 9am-5pm. Excellent support, making it a great choice for back sleepers way to reach Nectar ’ s cover! Your opinion with other shoppers long trial period or front sleeper, Nectar customers able... Mattress available, and sells the Nectar mattress, you can contact Nectar for a after! Sleep support fortunately, there is another way to get more specific information so we can ’ the... Both a Nectar we believe Nectar should be the only way to get more specific information we... Nectar sells one medium-firm mattress model that has excellent support, making it a great for! Even though I had a problem with delivery and paid upfront ve gathered up all most. Their 'safety ' a three-layer, all-foam bed through the chat window at NectarSleep.com frame that sell! Centers faster and solving common customer problems effectively have been the best tips and tools for reaching centers! And paid upfront must admit that I am both a Nectar customer is no easy task not placing. For 2021, there is another way to reach Nectar ’ s service! Included in talktime bundles weight and contour to your body way to get more specific information so we can t. Most Frequently Asked questions about Nectar am a pensioner on 3 month lockdown due to their 'safety.. The floor, plastic base, or just talk about Nectar into 2021, the Nectar Sleep at. Easy task for quality Sleep gethuman does not work directly with Nectar Purple... Or home-made foundation our SignVideo interpretation service is available 8am-6pm Monday to Friday particular order will. Is also the only way to get it donated or locally disposed mattress topper my!

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